Delivery (Oversea)

Delivery Guide (Worldwide)

What are the overseas delivery options and costs?

Overseas Deliveries

  •            Please note that the delivery time will be 3-7 business days after the completion of the order (you will receive an email notification from us once your order is ready to ship)
  •        Depending on the weight and size of the goods and where they are shipped, we will choose the most appropriate courier to post. Courier or carrier will provide online tracking services throughout the process. We use DHL, Speed Post or SF Express to deliver your order.
  •          Shipping costs and delivery time vary depending on the quantity and weight of the items you purchase as well as the volume of the package, number of shipments and the shipping option of your order. Order will be dispatched after confirmation of payment.
  •          Some remote addresses may incur longer transit times. Transit time from collection to delivery varies according to the shipping address.

 

Weight (kg)

China

Macau

Taiwan

Singapore, Malaysia,

Thailand, Vietnam and Korea

Japan

0.5

9.4 usd

3.8 usd

5.4 usd

15.1 usd

24.3 usd

1.0

15.6 usd

4.4 usd

7.1 usd

17.3 usd

28 usd

1.5

15.6 usd

5.1 usd

8.9 usd

19.4 usd

31 usd

2.0

21.8 usd

5.8 usd

10.6 usd

21.6 usd

34.4 usd

2.5

21.8 usd

6.5 usd

12.4 usd

23.7 usd

37.7 usd

3.0

21.8 usd

7.1 usd

14.4 usd

25.9 usd

43.1 usd


If I am going to ship the purchased goods outside of Hong Kong, do I have to pay other fees?
 

The customer will pay the packing fee, which is about 10% of the packing weight.

All parcels shipped to the destination country may be subject to customs or import taxes, and any customs clearance charges will need to be paid by the recipient. We can not control these costs nor predict how much the costs will be. Each country has different customs policies. We advise you to check with your local customs office for more detailed information.

 

Once the order confirmation, the goods are delivered the same day?

We can not ship orders at the same day, due to overseas delivery time, followed by remote areas may need to stay longer to delivery, and also, the other will be due to the following reasons we can not arrange real-time delivery:

Pre-Order - Products that are pre-ordered or out of stock at the time of order will be delivered during the period specified on the website.

Credit Card Payment Approval - If your credit card issuer requires an additional approval of your credit, it may delay your order.

Invalid delivery address - incomplete address or error address.

PO Box - Please note that we do not ship to the PO Box address.

Different inventory availability - If you have selected items that are out of synch with your inventory availability, we will ship your order after all items are ready.

Undelivered items - Our goal is to ship all items of your order to your destination and keep the delivery failure rate to a minimum. If we are unable to deliver the item to you, please contact us within 30 days of the order completion. We will not be liable if we report the non-delivery order to us more than 30 days after the order is placed.

 

How long will my delivery take?

Overseas delivery takes 3-7 business days to prepare.

Some remote areas may require longer transit times. The transportation time may different from collection address to delivery address.

When you ship to all of the above location, you will receive an email from us.

If your order is marked for immediate shipment and is not available within the time specified above, please contact our customer service team and we will be happy to assist you.